Often people need to submit videos to RID, which we then will either post for them, or use as part of a larger project.  This document will outline a few things that make it easier for you to know what to send us, so that we can use your footage.

Ultimately, we all want the best result – and this should help both you and RID work together better.


Short answer: H.264, 1080p, 30i or 24p, .mp4 or .mov

Long answer for the non-techies:

All of our video is now produced in High Definition (HD).  This is 1920×1080 pixels.  Some cameras are labeled “HD”, but only produce 720 lines of resolution.  We can work with this, but it will not be up to the same standard as our other videos.  Also, if a project needs to mix video from multiple sources, and yours is 720p, then that can create an issue.

We typically shoot 24 frames per second.  If your camera only shoots 30 frames per second, that’s fine, just let us know so we can match up everything else.

When you export, if it gives you an option on which kind of compression, then use H.264.  This should export as .mp4, but if you have to choose something else, choose .mov.

If you don’t understand the above three paragraphs, then just shoot at the best resolution that your camera can do, and we’ll figure it out.

The Actual Filming

You need to record the video under the best circumstances as possible.

First, say no to vertical videos.  Here’s a helpful humorous PSA (not produced by us!) that explains why.  (Subtitles are available, click the CC button):

Second, your video should be well-lit, and the camera should be at the correct height.  See article here ( for some information on how to improve the lighting and filming of your videos.

Third, framing is important.  If this is a “talking head” (or signing upper body) video, then tighten up the frame to just include that.  Make sure that as the person is signing, the arms don’t go outside of the frame.

This has way too much wall space:
Cassie from HQ demonstrates incorrect video framing. There is a lot of blank wall space in the shot.
This is much better framing for a single person on video:
Cassie from HQ demonstrates proper framing for videos. Include the head and arms, but not a lot of wall space.


Fourth, make sure there are about five seconds of “calmness” before and after each segment, to allow space for editing.  Don’t turn on the camera and immediately start speaking/signing – pause and wait for 5 seconds (looking pleasant and calm, eyes directly at the camera), then start.  At the end, again, sit/stand calmly, eyes directly at the camera, for five seconds, before turning off the camera.

Transferring Your Video To RID

Once your video is ready, you need to get it to us.  The files are most likely very large, and will not be able to be sent through email.

The best way is to use a cloud-based file transfer service, like DropBox, or to put the file up on Google Drive, and share it with us.  Both services are free.

We do not recommend uploading your video to YouTube, and then we download and then re-upload.  This is very slow, and will almost always affect the quality of the video itself, making it look bad.


If You Are Part of a Project

If your video is intended to be part of a larger project, then the best thing to do is to give us the uncut video file, along with instructions.  Your instructions would include the time markers, so our video editor knows where to cut, and what to keep.  A good example of this would be instructions like this:

00:35 – 1:45 : part 1
02:05 – 3:16 : part 2

(What this means: The footage from 35 seconds to 1 minute 45 seconds is part 1 of the project.  Part 2 is from 2 minutes 5 seconds to 3 minutes 16 seconds.  Discard the rest.)

The format for the time codes is MM:SS for Minutes and Seconds of the footage – if you have an especially long recording, then you’d add HH on the front of it: HH:MM:SS.

If your video will be uploaded directly to YouTube and/or social media, then export it as an .MP4 or .MOV.  Make sure that you check (by watching) the entire video before you send it to us – have you put in the intro (welcome screens, title of the video, etc.), the outro (the slide/screen at the end).  Check to make sure that the sound is either there (if it belongs there) or is not there (if it doesn’t belong there).


If you are a member of an RID committee, council, or are a volunteer leader, and you prefer to edit the video yourself, then you can get our standard intro and outro screens and logos at this link.  Intros and outros should be 5 seconds in length.  Any text that is added (on title page, on lower 1/3, etc.) should be Century Gothic.